# FAQ **Where can I get my product after purchase ?**\ You will find keys in your email unless said otherwise. Sometimes we may need to give you the keys manually due to stock depletion. Cant find it? Check your spam email.\ \ **Is this a scam?** \ \ No. We are complete professionals and have over 1100+ reviews/vouches and many satisfied customers, You can find our reviews/vouches in our discord and our website.\ \ **Why does the software keep getting deleted?**\ \ Your computer will mark the downloads as a virus, these are just false positives and you have nothing to worry about our software is safe.\ \ **Will I get banned?**\ \ We can't guarantee you won't get banned however we recommend using a spoofer or a product with a spoofer and don't use any main accounts. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://sinistermods.gitbook.io/sinister-mods-guide/getting-started/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.